Skene Business Centres – Privacy Policy (Updated 2025)
This privacy policy explains who we are, and how we collect, share and use personal information about you. With changes to data protection regulations, please read the following to understand your rights.
1. Who we are
Skene Business Centres are committed to protecting and respecting your privacy. We are the “data controller” and are responsible for your personal data.
Skene Business Centres consists of two “data controllers”:
Skene Investments (Aberdeen) Ltd. (SIAL)
- Trading name for the business centres located at 3 Queen's Gardens, 23 Rubislaw Den North and 50 Gilcomston Park
- Registered in Scotland no. SC57524
- Organisation address: Ledingham Chalmers, Johnstone House, 52-54 Rose Street, Aberdeen, AB10 1HA
- Main trading address: 6 Union Grove, Aberdeen, AB10 6SY
- ICO Registration: Z5832715
Morgan Properties Partnership
- Trading name for the business centre located at 2 & 7 Queen’s Gardens
- Managed by Skene Investments (Aberdeen) Ltd. (SIAL)
- Organisation address: 7 Queen’s Gardens, Aberdeen, AB15 4YD
- ICO Registration: ZA349427
We encourage you to contact us first with any questions or concerns about your personal data at 7qg@skenebusinesscentres.com, but you also have the right to raise a complaint with the Information Commissioner’s Office (ICO).
2. What data we may collect about you
Personal information is any information that can be used to identify you, such as your name, address, email, phone number, emergency contact details, and payment details.
We may collect and process:
- Information you provide via our website, by phone, or in person
- Details of enquiries, correspondence, and visits to our locations
- Identification documents (e.g. proof of address, passport, driving licence) when required by anti-money laundering regulations
- Data from public sources (e.g. Companies House, Land Registry, published media)
We do not collect special category data (e.g. racial/ethnic origin, religion, political opinions, health, biometric data) unless required by law and with additional safeguards.
3. Lawful basis for processing
We will only process your personal data where it is lawful to do so, including:
- Contract – to perform an agreement with you
- Legal obligation – where required by law (e.g. anti-money laundering)
- Consent – where you have given explicit permission (can be withdrawn at any time)
- Legitimate interests – where it is necessary for our business, provided your rights are not overridden
- Recognised Legitimate Interests (2025 update) – in certain cases such as crime prevention, safeguarding, or responding to emergencies, we may rely on recognised legitimate interests without needing to carry out a detailed balancing test
4. How we use your information
We use your personal data to:
- Deliver services and manage contracts with you
- Communicate with you about enquiries, services, and billing
- Verify your identity where required by law
- Ensure site security, fire safety, and compliance with regulations
- Contact you electronically about services you have requested (never for direct marketing without your consent)
5. How long we keep your data
We will keep your personal data only as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or regulatory requirements.
- We review retention periods annually
- Data will be securely deleted or anonymised when no longer required
6. International data transfers
If your personal data is transferred outside the UK, we will ensure that the level of protection is not materially lower than UK data protection law.
This may involve:
- UK adequacy regulations
- International data transfer agreements
- Other appropriate safeguards
7. Data security
We take appropriate security measures (technical and organisational) to prevent loss, misuse, or unauthorised access to your data. While transmission over the internet is never fully secure, we work to minimise risk using encryption, restricted access, and secure storage.
8. Disclosure of your information
We may share your data:
- With group companies, partners, or service providers (e.g. IT, telephony, couriers, contractors) when necessary
- With law enforcement, regulators, or government authorities where legally required
- In connection with business transfers (e.g. merger or acquisition)
- We take steps to ensure any third parties process your data safely, securely, and lawfully.
9. Your rights
You have the following rights under UK data protection law:
- Access your personal data (Subject Access Request, free of charge)
- Correct inaccurate or incomplete data
- Request deletion where no legal reason exists for us to retain it
- Restrict or object to processing in certain cases
- Data portability (to move your data to another provider)
- Withdraw consent at any time
- Be informed if decisions are made about you solely by automated means
- 2025 Update: We are required to carry out reasonable and proportionate searches when responding to Subject Access Requests.
To exercise your rights, contact us at 7qg@skenebusinesscentres.com.
10. Complaints handling (2025 Update)
If you have a complaint about how your data is handled:
- We will acknowledge it within 30 days
- We will respond and aim to resolve it without undue delay
- If unresolved, you have the right to contact the ICO at www.ico.org.uk
11. Automated decision-making
We do not routinely make decisions about you using automated processes.
If in future we use automated decision-making (including profiling), you will be informed and you will have the right to request human review, express your opinion, and contest the decision.
12. Changes to this Privacy Policy
We may update this privacy policy from time to time. The latest version will always be published on our website.
13. Contact
If you have any questions, concerns, or requests about this Privacy Policy, please contact us at
7qg@skenebusinesscentres.com.