PRIVACY POLICY

SKENE BUSINESS CENTRES

This privacy policy explains who we are, and how we collect, share and use personal information about you. With the recent changes to data regulations, please read the following to understand your rights.

 

1. Who we are

Skene Business Centres are committed to protecting and respecting your privacy. We are the “data controller” and are responsible for your personal data.

Skene Business Centres consists of two “data controllers”.

The first “data controller” trading name for the business centres located at 23 Rubislaw Den North and 96 Rosemount Viaduct is Skene Investments (Aberdeen) Ltd. (SIAL), registered in Scotland no. 57524.

  • The organisation address is at Ledingham Chalmers, Johnstone House, 52-54 Rose Street, Aberdeen, AB10 1HA
  • The main trading address is 96 Rosemount Viaduct, Aberdeen, AB25 1NX
  • The Information Commissioner’s Office (ICO) registration number is Z5832715

The second “data controller” trading name for the business centre located at 7 Queen’s Gardens is Mr Charles Pirie Skene / Morgan Properties.

  • 7 Queen’s Gardens is managed by Skene Investments (Aberdeen) Ltd. (SIAL)
  • The organisation address is Morgan Properties, 7 Queen’s Gardens, Aberdeen, AB15 4YD
  • The Information Commissioner’s Office (ICO) registration number is ZA349427

We would welcome the opportunity to respond to your concerns before you feel the need to raise a complaint with ICO so please e-mail 7qg@skenebusinesscentres.com with any questions or concerns about our use of your personal data.

 

2. What data we may collect about you

Personal information is any information that can be used to identify you. For example, it can include information such as your name, date of birth, e-mail address, postal address, telephone number, fax number and credit/debit card details. It does not include data where the identity has been removed (anonymous data).

We may collect and process the following data about you:

From our website or as a prospective client:

  • information you have sent us through the e-mail address provided on our website or by phone
  • personal information you have agreed to pass to us through third parties, brokers and agents
  • a record of correspondence between us
  • details of your enquiry
  • details of your visit(s) to our locations and the resources you use
  • information about your computer (e.g. your IP address, browser, operating system, etc.) for system administration

As a new or existing client:

  • name
  • e-mail address and telephone numbers
  • address
  • car registration
  • emergency contact
  • bank details
  • proof of identity and address
  • a record of correspondence between us
  • a record of transactions between us
  • copies of appropriate contracts in place between us

When your information is available publicly or from other external sources, we may combine information that we already know about you with information available publicly or information available from other external sources in order to gain a better understanding of you and to comply with anti-money laundering regulations. Such information could be, for example, from other companies you are connected with, Companies House, Land Registry website and other information that is published in articles and newspapers. Depending on your settings or the privacy policies for social media and messaging services like Facebook, Twitter or LinkedIn, you might give us permission to access information from those accounts or services.

We will ensure that your personal data is processed lawfully, fairly and transparently, without adversely affecting your rights. We will only process your personal data on following basis:

  • where we need the personal information to perform a contract with you (including verifying your identity)
  • where the processing is in our legitimate interests and not overridden by your rights
  • where are bound by anti-money laundering regulations to do so
  • where we have your consent to do so

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

We do not collect any special categories of personal data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data:

Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to terminate your agreement with us but we will notify you if this is the case at the time.

Cookies:

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them please go to our Cookie Policy page. This page also includes instructions on how to disable cookies if you don’t want them to be used.

 

3. How we use your information

We use information held about you in the following ways:

  • to carry out our obligations arising from any contracts entered into between you and us
  • to provide you with the information, products, services and charges that you request from us
  • if you are a new client we will contact you by electronic means only if you have consented to this
  • if you are an existing client, we will contact you by electronic means with information about goods and services if you have requested it, you will also consent to how we use your information for reception service purposes if appropriate
  • we will not use your data for marketing purposes but may contact you electronically to check the status of your enquiry and if you require further information for your decision-making process

If you do not want us to use your personal data for any of the reasons set out above, please let us know at any time by contacting 7qg@skenebusinesscentres.com and we will delete your data from our systems if appropriate to do so.

 

4. How long we will you use your personal data for

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

 

5. Where we store your personal data

At present, we do not transfer your collected data to storage outside the European Economic Area (EEA) but this may change in the future, in which case we will take appropriate steps to ensure adequate data security. By giving us your personal data, you agree to this arrangement. We will do what we reasonably can to keep your data secure.

We only keep your personal data for as long as we need to in order to use it as described above, and/or for as long as we have your permission to keep it. In any event, we will conduct an annual review to ascertain whether we need to keep your personal data. Your personal data will be deleted if we no longer need it.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site so any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to minimise the risk of unauthorised access where possible.

 

6. Disclosure of your information

We can disclose your information:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer
  • if substantially all of our assets are acquired by a third party, in which case personal data held by it about our customers will be one of the transferred assets
  • in order to comply with any legal obligation, or to protect the rights, property, or safety of our business, our customers, or others
  • we can exchange information with other companies and organisations for the purposes of fraud protection and credit risk reduction
  • other businesses in our group

Third parties that may have access to your information if a service they provide is specifically requested by you. The third parties may require access to some or all of your data. These may include: telephony and broadband suppliers, couriers, taxis and hotels.

Where any of your data is required for such a purpose, we will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, our obligations, and the obligations of the third party under current data legislation.

 

7. Your rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data as follows:

  • you can request a copy of the personal data we hold about you and to check that we are lawfully processing it
  • you can request incomplete or inaccurate data we hold about you to be corrected, though we may need to verify the accuracy of the new data you provide to us
  • you can ask us to delete or remove personal data where there is no good reason for us continuing to process it. We may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
  • you can object to processing if you feel it impacts on your fundamental rights and freedoms
  • you also have the right to object where we are processing your personal data for direct marketing purposes
  • you can withdraw consent at any time however we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent

If you wish to exercise any of the rights set out above, please contact us.

No fee usually required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

What we may need from you

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

Time limit to respond

We will respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

 

8. Changes to our Privacy Policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes.

 

9. Contact

If you have any questions, comments or requests regarding this Privacy Policy, please e-mail us as 7qg@skenebusinesscentres.com.

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The @pressjournal covered the recent launch of our new offices at 2 Queens Gardens, clients have already been movin… https://t.co/ZJy7U4z3HO
Skene Business Centres @SBCAberdeen
The convenient location, proximity to local infrastructure, off street parking, helpful front desk and amenity of the building have all made a contribution to a very positive experience for us.
Antelope Oil Tools UK Ltd.
The offices are well presented and supported by excellent facilities, which are immaculately maintained. We are extremely happy with the service.
Hannon Westwood
We have been located at 23 Rubislaw Den North since we opened our Aberdeen operation in 1997. The reception team are very professional and their number one concern is client satisfaction.
Oilfield Production Consultants
I've been a client at 7 Queen’s Gardens for over 15 years. I consider it the Harley Street of Aberdeen. I've no need to move elsewhere and I'm very happy to continue to stay.
Queen’s Gardens Chiropractic Clinic
We were attracted to the business centre because of the flexibility of the accommodation, the reliable and courteous staff and the efficiency of the service offered. We would have no hesitation in recommending them.
Savills (UK) Ltd.
skene house
the skene group
inchmarlo retirement village